Most of the devices offered via u:book have a standard warranty of 3 years.

In principle there is also a warranty on accessories that you can buy via u:book. For details and information about the warranty period, please see the information under Warranty process, getting support at the relevant manufacturer.

Extending warranty

With products of HP, Lenovo, Microsoft and Dell you can only extend the warranty during the ordering process.

With Apple products, you can also extend the warranty during the next sales period.

Warranty process, getting support

You can find more information about how warranty cases are being handled and how to get support at the warranty information of the respective manufacturer:

Making changes on your device

You are allowed to install additional memory in your device without losing warranty. However, please note the warranty information of the appropriate manufacturer on this page under Warranty process, getting support.

For all other changes to your device please contact the respective partner store or manufacturer via the contact form and see our detailed information about warranty on this page under Warranty process, getting support.

Exchange or return

You can find detailed information about exchange or return on this page under Warranty process, getting support at the respective manufacturer.